Just how bad is XBox 360 reliability?

I dropped off my XBox 360 at the UPS Store this afternoon.  As this is the third time I’ve had to send the unit back in two years, I thought I’d make a joke as I walked into the store (we have a mailbox there, so the guys there know me).  Brandishing the unmarked box I walk in…

"I bet you can’t guess what’s in here…" says I.

"Oh sure.  Sixth one today." says him.

Yeah, six 360’s dropped off today alone, and this is in a small suburb of Tampa, not anywhere near the "heart" of Tampa (wherever that might be).

Wow, MS really screwed up on this version of the XBox!

XBox 360 + NXE = Dead XBox

I am *so* pissed.  Like everyone else, I installed the next generation user interface on my XBox when it came out.  It look pretty good, and the Netflix setup went smoothly (I already have a Roku so I knew what to expect).

Unfortunately, ever since the upgrade, the machine has been locking up.  At first it would play a game for a few minutes, then die.  There are real "intensive" games like Zuma and Jewel Quest – in other words, the machine isn’t even breathing hard.

This evening, it locked up several times before I could even get into a game to test it.  Then it locked up while signing into XBox Live.  Then it locked up before a user interface could come up at all.  Now it just gives the red ring of death. 

The best part is, when I call support, I’m going to have to go through all the stuff about where my XBox is located ("no, it’s not buried in a shag rug"), the power situation ("what do you mean it *shouldn’t be connected to a UPS?!") and all the other hoops they make you jump through when in fact, the update broke the damn machine.

Go look in the XBox forums for more people experiencing the same thing, or Google for it.

If I have to pay to get this thing repaired I’m going to be super disappointed.

UPDATE: Just got off the phone with no.  No mention of them wanting money.  I brought up the RROD and they immediately started the repair process.  They say that it can take 2-3 weeks to repair.  Ouch.

I’m not happy, but at least I didn’t have to fight them.

Thoughts on Election Day 2008

1 – if John McCain wins, under no circumstances will this be accepted by the losing side.  Plan on screams of stolen elections.  I don’t think McCain will win, but if he does, oh boy, prepare for a heck of a show.  McCain said it best in this video – http://www.youtube.com/watch?v=1ql1RLDVWzY.  It is a hilarious bit.

2 – No matter what they say, they can’t "fix" the economy.  Ask Argentina about that, or any other country where the government mucks around with all aspects of the economy.  If the government hadn’t basically ordered banks to make loans to people who couldn’t afford them, we wouldn’t be in this mess in the first place.  I read a great article in the New York Times this morning that was dated before Bush took office regarding this exact problem.  I can’t find the link, feel free to hunt for it!

3 – If / when Obama wins, there will be heck of a honeymoon.  Everything positive that happens over the next 4 years will be to his credit, anything negative will be blamed on Bushychimplhitler.  Just remember, Bush got blamed for 9/11 even though he’d been in office for "only" 9 months.  I say we treat that as the benchmark.  Anything that happens after 9 months in office is the fault of the current office holder.

4 – I’m just disgusted with the whole thing.

5 – Who is John Galt?